Shipping & Delivery Information
Fibreglass Projects
Fibreglass MethodsDelivery & Returns
Orders required to be delivered on the next working day must be placed before 1pm. All orders placed after 1pm are likely to be despatched on the following working day.
England & Wales
| Weight | 3 Day | Next Day |
|---|---|---|
| up to 1kg | £6.10 | £6.95 |
| up to 2kg | £6.95 | £8.60 |
| up to 5kg | £7.95 | £9.80 |
| up to 10kg | £9.25 | £10.50 |
| up to 15kg | £10.45 | £11.55 |
| up to 30kg | £14.90 | £17.65 |
| up to 50kg | £22.50 | £26.60 |
| up to 60kg | £24.85 | £28.90 |
| up to 70kg | £27.15 | £35.25 |
| up to 75kg | £28.35 | £36.40 |
| up to 80kg | £29.90 | £37.00 |
| up to 90kg | £35.20 | £41.60 |
| up to 100kg | £37.55 | £43.35 |
| up to 250kg | £46.20 | £67.25 |
| up to 450kg | £48.50 | £71.05 |
| up to 1000kg | £49.65 | £79.70 |
Scottish Highlands
| Weight | 3 Day |
|---|---|
| up to 5kg | £29.80 |
| up to 10kg | £31.15 |
| up to 20kg | £37.80 |
| up to 30kg | £51.05 |
| up to 50kg | £59.80 |
| up to 100kg | £67.85 |
| up to 150kg | £80.35 |
| up to 200kg | £92.55 |
| Over 200kg | P.O.A |
Northern Scotland postcodes include: IV, KW, PA20-80, PH5-50 & AB
Northern Ireland, Scottish Islands, Isle of Man, Channel Islands
| Weight | 3 Day |
|---|---|
| up to 5kg | £29.80 |
| up to 10kg | £31.15 |
| up to 20kg | £37.80 |
| up to 30kg | £51.05 |
| Over 30kg | P.O.A |
Cornwall
We will arrange free delivery within Cornwall for orders over £150.
For orders below £150 see table below.
| Weight | Next Day |
|---|---|
| up to 5kg | £5.80 |
| up to 25kg | £7.30 |
| up to 50kg | £14.65 |
International
Please see below for International delivery zones and charges.
| Weight | Zone 1 | Zone 2 | Zone 3 | Zone 4 | Zone 5 | Zone 6 |
|---|---|---|---|---|---|---|
| Up to 20kg | £44.72 | £46.02 | £48.19 | £54.42 | £56.81 | £55.74 |
| Up to 30kg | £48.03 | £54.49 | £51.50 | £57.73 | £60.12 | £55.74 |
| Up to 40kg | £59.92 | £58.29 | £63.76 | £72.93 | £76.18 | £70.70 |
| Up to 50kg | £71.81 | £62.09 | £76.02 | £88.13 | £92.23 | £85.65 |
| Up to 60kg | £83.70 | £63.75 | £88.28 | £103.33 | £108.29 | £100.61 |
| Up to 70kg | £95.59 | £80.71 | £100.53 | £118.53 | £124.35 | £115.56 |
| Up to 80kg | £108.47 | £93.04 | £114.51 | £135.69 | £141.76 | £130.27 |
| Up to 90kg | £121.34 | £105.36 | £128.48 | £152.85 | £159.17 | £144.98 |
| Up to 100kg | £134.21 | £117.68 | £142.46 | £170.02 | £176.58 | £159.69 |
| Over 100kg | Call for quote | Call for quote | Call for quote | Call for quote | Call for quote | Call for quote |
| Country | Zone | Delivery Time | Country | Zone | Delivery Time | Country | Zone | Delivery Time |
|---|---|---|---|---|---|---|---|---|
| Andorra | 2 | 3-5 days | Greece* | 5 | 5-7 days | Norway | 6 | 3-5 days |
| Austria | 4 | 3-5 days | Guernsey | 3 | 3 days | Poland | 5 | 5-7 days |
| Belgium | 1 | 3 days | Hungary | 5 | 5-7 days | Portugal | 4 | 3-5 days |
| Bulgaria | 5 | 5-7 days | Ireland | 1 | 3 days | Romania | 5 | 5-7 days |
| Croatia | 5 | 5-7 days | Italy | 4 | 3-5 days | San Marino | 4 | 3-5 days |
| Czech Republic | 5 | 5-7 days | Jersey | 3 | 3 days | Slovakia | 5 | 5-7 days |
| Denmark | 4 | 3-5 days | Latvia | 5 | 3-5 days | Slovenia | 5 | 5-7 days |
| Estonia | 5 | 5-7 days | Liechtenstein | 6 | 3-5 days | Spain | 4 | 3-5 days |
| Finland | 4 | 3-5 days | Lithuania | 5 | 5-7 days | Sweden | 4 | 3-5 days |
| France | 3 | 3 days | Luxembourg | 1 | 3 days | Switzerland | 6 | 3-5 days |
| Germany | 3 | 3 days | Monaco | 3 | 3 days | Vatican City | 4 | 3-5 days |
| Gibraltar | 6 | 3-5 days | Netherlands | 1 | 3 days | *Mainland by road only | ||
Important delivery notices!
- Delivery prices shown are exclusive of VAT.
- Orders are processed and deliveries undertaken during working days only. Working days are Monday to Friday and do not include Saturdays, Sundays or bank holidays. 3 day deliveries may be delivered sooner. 3 working days does not include the day of despatch.
- If your delivery charge shows as £0.01 then this is not the true cost and there will be more to pay. This is because certain outlying areas of the UK are priced on application by our couriers and therefore our website is unable to calculate the cost at the time of the order. We will contact you with the actual delivery cost and to take payment of the additional costs.
- We will assume that all delivery addresses can be accessed easily by lorries. If not, then it is your responsibility to inform us of any access restrictions to the delivery address at the time of order.
- CFS use specialist carriers to deliver your items. It is your responsibilty to ensure that someone is present at the delivery address to sign for your order. Instructions can be given for smaller consignments, in most cases large orders cannot be delivered without signature. Please call CFS Sales 01209 821028 to confirm your order can be delivered without signature.
Returns Policy
We take pride in the quality of our products and hope that you will find them satisfactory. In the event of a fault or an error we will replace it as soon as possible. If we are unable to replace the item or provide a suitable alternative then we will refund you.
Please ensure that you check your items carefully upon receipt and notify us of any damaged, missing or incorrectly sent items within 7 days of receiving the goods so that we can resolve the problem straight away. Many of our products have reasonably short shelf lives. If goods are allowed to go out of date and therefore become unusable before we are informed of any issues then we may not be able to help.
We rely on third party couriers who are usually very careful, but very occasionally problems can occur. If your goods arrive damaged, please be prepared to provide photographs to us as proof. We may forward these photographs to our couriers as part of any claims process.
We cannot be held responsible or liable if you have made a mistake in ordering, for example, by ordering the wrong items or ordering too much, but we will try and help where possible. In these situations we reserve the right to charge for the cost of any collection and/or a 15% handling charge, this does not affect your statutory rights.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 (The UK implementation of the EU Directive on Consumer Rights 2011/83/EC), you may have the right to cancel your order and claim a refund.
These cancellation rights may only apply to distance sales transactions (remote sales conducted largely or wholly by telephone, internet or post), they must be carried out within the European Union and they only apply to private customers buying for personal use, they do not apply to customers buying for or in the course of a trade or business.
To exercise these rights you can either fill out the model cancellation form accessible here: or you may contact us by phone, email, fax or letter and tell us you wish to cancel within 14 days of you receiving the goods. For your records it is advisable to state your intentions in writing. If you have already received the goods then they must be unused, with the original packaging and in the same condition that they reached you. If not, you may lose your right to cancel.
We will charge the customer the reasonable cost of collecting the cancelled goods. As an estimate, the collection costs will be the same as the original delivery charge for the order. Alternatively a customer may arrange to return the goods to CFS themselves at their own expense and CFS will refund the cost of the items upon receipt of the goods.
If you are buying in the course of a trade or business, or you are based outside the European Union, please be aware that you may not have the automatic right to cancel your order with CFSNET Ltd. However, please contact us with any concerns and we will strive to assist you where we can. This does not affect your statutory rights as may be applicable under UK legislation.