We have won the Feefo Gold Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Consumer confidence is now at its highest level since 2021 as living standard show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.  

Feefo has presented Gold Trusted Service Awards to businesses that have collected at least 50 reviews between January 1st 2024 and December 31st 2024, with a Feefo service rating of between 4.5 and 5.

Chris Willey, our General Manager at CFS Fibreglass commented: “We’re so excited to receive a Trusted Service Award from Feefo. Keeping our customers happy is our priority. So, the fact that this award is based on feedback from real customers gives us confidence we are providing an exceptional level of service. The award reflects how hard our staff work to listen to our customers and keep them happy, especially in a climate where purse strings are tight. As we enter 2025, we’ll continue to listen to our customers and deliver what our customers want.”

Tony Wheble, CEO at Feefo, congratulated the winners: “During these economically challenging times, it's inspiring to see companies like CFS Fibreglass consistently going above and beyond for their customers. The Trusted Service Awards recognise businesses that don't just meet expectations – they exceed them. These awards celebrate companies that gather genuine feedback and use it to deliver exceptional customer experiences. The dedication shown by this year's winners sets a benchmark for customer service excellence.”

Well done to all of the team and thank you to our wonderful customers for leaving such positive reviews!

We are welcoming the new year with a few new products, and these are especially for the surfers!

CFS Ding Repair Kits - a smaller surfboard repair kit in a handy tub, with everything you need to fix dings in your board quickly and easily! Available with Polyester or Epoxy resin. Click here to shop!

OM Speedkote Lacquer and Thinners - An effective solvent based fibreglass and wood sealer/laquer that gives a highly durable surface with a matt finish. Click here to shop!

2024 marks a very special milestone for CFS Fibreglass - it's our 50th year!

To celebrate the occasion we've decided to say a big thank you to our fabulous customers.

At the end of each month until the end of the year, we will be giving away a £50 Amazon voucher to a lucky winner! 

This month, there are two ways to be entered into the draw:

1. Place an order on our website between 1^st-30^th November and you'll be entered into the draw!
   -OR-
2. Take a pic of your CFS products/project, post it on social media and tag us @cfsfibreglass

We will select a winner at random at the end of each month!

The criteria will change so keep checking back here to see how to enter!

Good luck! 

We have a fantastic special offer running at the moment!

Save 20% on Roofing Trims 

• use code TRIM20 at the checkout

Over the past few months we've been very busy behind the scenes, building this brand new website!

We've combined our Retail and Trade sites, and we hope that you'll find it a more streamlined, user-friendly experience.

Some of the new features:

• user account creation
• keep a list of your favourite products
• shop directly from previous orders
• new methods of payment
• view and pay invoices online

We'd appreciate your feedback, and we're always here if you need help navigating our new site - please feel free to contact us!